Key Responsibilities 1. CRM Development & Customization • Design and develop solutions on Microsoft Dynamics 365 (Customer Engagement modules) • Customize entities, workflows, plugins, and forms using .NET (C#) and Dynamics SDK • Build and extend modules related to: • Customer onboarding (KYC / AML integration) • Loan origination and approval workflows • Case management and complaints handling • Sales and relationship management (Retail & Corporate Banking) • Campaign and customer engagement journeys ⸻ 2. Integration & Architecture • Develop integrations between CRM and core banking systems, payment gateways, and third-party services • Use: • REST / SOAP APIs • Azure Integration Services (Logic Apps, Service Bus) • Middleware (if applicable) • Ensure real-time and batch data synchronization across systems ⸻ 3. Banking-Specific Solution Development • Translate banking business requirements into technical CRM solutions • Support automation of: • Customer lifecycle management • Compliance processes (SAMA regulations, KYC, AML) • Digital onboarding and eKYC journeys • Enhance customer 360° view across channels ⸻ 4. Performance & Security • Optimize CRM performance and ensure scalability for high-volume banking operations • Implement security roles, field-level security, and data governance policies • Ensure compliance with internal IT policies and regulatory frameworks ⸻ 5. Collaboration & Delivery • Work closely with: • Business analysts • Product owners • IT architecture teams • Participate in full SDLC (Design → Development → Testing → Deployment → Support) • Provide technical documentation and knowledge transfer ⸻ Required Skills & Qualifications Technical Skills • Strong experience in Microsoft Dynamics 365 (CE / CRM modules) • Proficiency in: • .NET (C#), JavaScript • Dynamics Plugins & Custom Workflows • Power Platform (Power Automate, Power Apps) • Integration experience: • REST APIs, Web Services • Azure (preferred) • Database knowledge: • SQL Server / Dataverse ⸻ Banking Domain Knowledge (Highly Preferred) • Understanding of: • Retail & Corporate banking processes • Customer onboarding and KYC • Loan and credit lifecycle • Familiarity with regulatory requirements in Saudi Arabia (e.g., SAMA) ⸻ Soft Skills • Strong analytical and problem-solving skills • Ability to translate business needs into technical solutions • Stakeholder communication and collaboration ⸻ Experience Requirements • 3–7+ years in CRM development, with at least: • 2+ years in Microsoft Dynamics 365 • Experience in banking or financial services (preferred) ⸻ Nice to Have • Microsoft Dynamics certifications • Experience with DevOps and CI/CD pipelines • Knowledge of AI-driven CRM features (customer insights, predictive analytics)

Manager - Carrier Business Support Location –UAE Contract Compensation – Contract : 22,000 AED per month Role Summary Role and Responsibilities Need seasoned professional with deep technical background Hands-on core technical expert with configuration capabilities Not purely managerial - must actively configure systems Must handle Level 3 support scenarios and escalations Position involves both technical execution and system management Skills and Experience Network Technologies (Mandatory): Routing protocols: OSPF, BGP VPN technologies and IPSec implementations, MPLS configuration and management Voice Technologies: VoIP configuration and troubleshooting, TDM (Time Division Multiplexing) systems, SBC (Session Border Controller) configuration and connectivity understanding, Voice interconnect setup and management, Understanding of how SBC connects within network architecture. Advanced routing and switching: Sigtran protocol knowledge, SCTP (Stream Control Transmission Protocol), IP networking fundamentals, STNs (Signaling Transfer Networks), IP bearing Siebel CRM System: Work order creation, carrier management, service requests Netcracker: Order tracking, system reflection validation, operational communication Don’t miss this chance to advance your career. Apply today!

Resident Network Engineer – Juniper Location: Ivory Coast (On-site/Hybrid) Role Summary We are looking for an experienced Juniper Resident Network Engineer to support a major service provider core network upgrade in the Ivory Coast. The role focuses on a migration of new Juniper routing platforms from MX960 routers to new MX10K routers, onboarding new sites, and transferring skills to local teams. Key Responsibilities: Replace 4 legacy MX960 routers with MX10K platforms Migrate line cards between existing MX960 routers Install and configure EX switches Support the integration of new network sites Perform Junos configuration, validation, and troubleshooting Support Routing Processor upgrades on legacy platforms where feasible Deploy and support telemetry and monitoring tools Provide training and mentoring to local engineering and operations teams Required Technical Skills: Strong IP routing expertise: IS-IS, BGP Junos OS configuration and troubleshooting Experience with Juniper MX routers (MX960 / MX10K preferred) Knowledge of Segment Routing (SR-MPLS and SRv6) Familiarity with telemetry and network tools Ideal Candidate Profile: 5+ years’ experience in service provider or large-scale networks Hands-on experience with core network migrations Juniper certifications (JNCIS/JNCIP/JNCIE) are a plus Comfortable working on-site in a customer environment Training or knowledge-transfer experience preferred French and English Fluency

Job Title – Onsite Design Engineer / Project Manager Type: Full-Time (Onsite) Location: La Verrière, France (Near Paris) Linnk Group is seeking a highly motivated and technically skilled Onsite Design Engineer / Project Manager to be embedded at a delivery station near Paris. This is a hands-on, site-based role focused on identifying, managing, and resolving design-related issues that impact installation, safety, maintenance, and overall system performance. This position acts as a key link between on-site operations and central design teams, working closely with Field Engineering, Design and Construction, IT, RME, Safety, and external vendors to ensure efficient issue resolution and continuous site improvement. Key Responsibilities Design Issue Management • Act as the primary onsite point of contact for all design-related issues, gaps, and non-conformances • Conduct regular site walkthroughs and audits to proactively identify risks and design deficiencies • Maintain a live issue tracker, including root cause analysis, ownership, timelines, and resolution status • Prioritise and drive issue resolution based on safety, operational impact, and complexity Project Management • Develop and manage project plans for design resolution activities, including milestones and dependencies • Lead site-level design review meetings and ensure actions are tracked through to completion • Provide structured progress updates and escalate risks or blockers to leadership • Support future site improvements by providing practical, on-the-ground design feedback Cross-Functional Collaboration • Act as the central coordination point between engineering, construction, maintenance, IT, safety teams, and vendors • Ensure clear communication across stakeholders to maintain momentum and alignment Documentation and Standards • Capture lessons learned and contribute to continuous improvement of design standards • Ensure all remediation work is documented in line with compliance and asset management requirements • Support updates to as-built drawings and maintain accurate site documentation Basic Qualifications • Bachelor’s degree in Civil Engineering, Mechanical Engineering, Architecture, Industrial Engineering, or a related field • 4+ years of experience in engineering, project management, construction, or facilities roles • Experience within logistics, warehousing, or industrial environments • Strong ability to interpret engineering drawings and technical specifications • Proven experience managing multiple stakeholders and concurrent workstreams • Fluent in French and English (written and verbal) Preferred Qualifications • Familiarity with tools such as SIM, Quip, Smartsheet, or similar platforms • Knowledge of French building regulations, safety standards, and EU directives • Experience working with RME or maintenance teams in industrial settings • Proficiency in AutoCAD, Revit, or BIM tools • Project management certification (PMP, PRINCE2, or equivalent) • Mandarin Chinese proficiency is a strong advantage for vendor coordination Working Environment • Fully onsite role based in La Verrière (Île-de-France) • Regular work within active operational and construction environments (PPE required) • Collaboration with global teams across multiple time zones